Delete your account
You can ask us to delete your GodSpeed - Running Simulator account and all of its game data. You don't need the game installed to do this.
How it works: your request is an email to coffadstudio@yahoo.com. The form below only prepares that email for you. Nothing is sent until you press Send in your email app, and nothing is deleted until we've checked the request. In the game, Settings ▸ Delete account and Profile ▸ Request account deletion both open this page.
Steps
- Send us an email with the subject GodSpeed account deletion. Add your nickname and six-digit player ID if you know them. You'll find both in your game profile, and the form below can fill them in for you.
- We check that the account is yours. Nicknames and IDs are public, so we may ask you to do one small thing in the game, like equipping a pet we name. If you can't open the game anymore, tell us and we'll work out another way. We will never ask for your password, card details or ID documents.
- We delete everything listed below and email you when it's done, within 30 days of confirming the request. Please keep the game closed while we work on it.
Prepare your email
What you type here stays in your browser until you send the email yourself. You can also just write to us directly.
What we delete
- Your player account and its link to Google, if you signed in with Google.
- Your nickname and six-digit player ID.
- All your progress: levels, coins, heroes, pets, items, daily rewards and saved choices.
- Your leaderboard entries.
A deleted account can't be brought back. If you play again later, you start as a new player. To remove the copy stored on your phone, clear the app's data or uninstall the game.
What we keep
- For each Google Play purchase, a record of the product, order number, amount and date, no longer linked to your player account. It stops the same receipt from adding coins again and helps with refund and tax questions.
- Our emails with you, for as long as we need them to finish your request.
Google keeps its own Play order history. Deleting your account doesn't refund purchases; refunds are handled by Google Play. Read our privacy policy for the full details.